Privacy Policy

This English text is provided for convenience. The Japanese version is the operative text, and it governs in the event of any discrepancy.

Our commitments on protecting personal information

We regard the protection of personal information as an essential condition of earning public trust and conducting our business. We give full attention to the proper management and use of personal information, and we undertake the following.

1. Management of personal information

We appoint a person responsible for personal information and manage it properly in accordance with our internal rules on the protection of personal information.

2. Purpose of use and scope of collection

Where we ask you to provide personal information such as your name, address, telephone number or email address, we tell you in advance what it will be used for and where enquiries may be directed, and we collect only what is appropriate for that purpose.

We use personal information only within the scope of the purpose you have consented to.

3. Use of personal information

Personal information entered on our website is used only for the following purposes.

1. To handle and manage enquiries
2. To carry out and manage our operations
3. To administer recruitment
4. To send direct mail, catalogues and similar material about the goods and services we offer
5. To respond to enquiries and provide after-sales support
6. For market research and other research and study

4. No provision or disclosure to third parties

We do not provide or disclose personal information to third parties, except where you have consented, where disclosure is required by law, or where there is another legitimate reason.

5. Supervision of contractors

Where we disclose personal information to a contractor in order to achieve the purpose you have consented to, we require that contractor by agreement to manage it as strictly as we do ourselves, and we supervise them appropriately in carrying that out.

6. Information security

We work continuously to maintain and improve information security in order to prevent the leakage, loss or alteration of your personal information.

7. Training and awareness

We provide training to all officers and employees so that they understand the importance of protecting personal information and handle it properly.

8. Disclosure and correction

If you wish to have your own personal information disclosed or corrected, we will confirm that the request comes from you and then respond within a reasonable period and scope.

9. Continuous review and improvement

We comply with the laws and other standards relating to the protection of personal information, and we review and improve our approach on a continuing basis as the wider environment changes.